Q. CAN YOU REALLY SAVE ME MONEY?
A. With the increase in collections you will experience, this will more than pay for the cost of our services. In addition you will save money on your other billing related expenses such as employee salaries, office equipment, supplies, postage, etc. You can avoid the hassle of billing and have more time to concentrate on building your practice.
Q. HOW MUCH DO YOU CHARGE FOR YOUR SERVICES?
A. Our fees are customized for each client and vary according to the volume and extent of services we provide. There are no “hidden” fees or extra charges that are not agreed to in advance.
Q. ARE YOU HIPAA-COMPLIANT?
A. Yes, we are fully compliant with HIPAA requirements and standards.
Q: WHERE DO THE CHECKS GO?
A: Payments are always sent to your Practice. All we need is a copy of the EOB to properly credit to the account.
Q. IF I AM NOT IN YOUR AREA, HOW WOULD I SUBMIT MY INFORMATION TO YOUR OFFICE?
A. We have toll-free fax numbers for faxing or you could send by e-mail, or mail us once a week if preferred.
Q. WHAT KIND OF INFORMATION DO YOU NEED FROM MY PRACTICE?
A. On any new patient, we will need copies of their registration sheet, or a copy of the insurance verification form, along with a copy of their insurance card, front and back, and a copy of their driver’s license. On existing patients, we need a copy of the superbill or encounter sheet.
Q. WHAT KIND OF REPORTS WILL I GET?
A. There are a variety of reports available to you from our software. At minimum you will get an end of month billing report showing charges billed, payments made, and an aging report.
Q. DO YOU BILL THE PATIENT?
A. Patient billing is included in our Practice Management Program, but is done only if you desire that service. We create an invoice and mail to the patient requesting payment to be sent to your address.
